Courtyard by Marriott Portland Downtown/Waterfront

Our room was 509. The outlet for the coffeemaker and refrigerator did not work. The outlet pushes into the wall. The staff kindly tried to fix the situation, but were unable to. Therefore, we were unable to make coffee in our room each day and some of the food in the refrigerator spoiled. When checking out we told the desk clerk about the issues and felt fixing the electrical problem was critical. She credited us $500 on our bill, which, we felt, was very generous. Also, the daily parking fee was not on our bill and was not realized until the parking attendant asked us if it had been. That's when we looked and realized that it hadn't been. So, we'll be billed separately for this fee.

From the moment we walked into the Courtyard everyone was most pleasant and hospitable. Loved that transportation was available if needed. Appreciated being picked up and returned to the airport. Facilities were clean. and comfortable. \We had a wonderful stay in Portland, Maine.

Everything was very good about the rooms and the location. We were quite comfortable. They gave us suggestions about places to eat and we tried one for breakfast and it was a good choice.

Great location, clean, friendly and helpful staff.

We were very impressed with the hotel and pleasantly surprised. The staff were very nice and helpful, the rooms were comfortable and very clean. The location was perfect - everything was within walking distance